Module 1
The first holistic conversation
Active listening, open questions, summarising, empathy.
Course · Care planning
How to co-produce a personalised care and support plan with someone, working with patient activation, health literacy, and behaviour change techniques.
Module 1
Active listening, open questions, summarising, empathy.
Module 2
Assess, adapt, plan.
Module 3
, transtheoretical model, motivational interviewing, Making Every Contact Count.